Some Useful information 

  • If you have found your ideal property, your associate will provide you with an application form, or we can email this to you for you to fill out online. Please ensure that the application form is filled out in full, as part completed forms will delay the application process. We will only take one application per client, per property and will not take multiple applications.
  • All tenants and / or guarantor applications are required to complete a reference/ credit check. These are charged at, £350 for the first person. Company lets are charged at £595.
  • Our fees cover reference and credit checks, administration charges, agency fee's, contracts fee's, inventory, and tenancy check in. The fee's are non refundable, so please be sure, prior to making an application. Please advise the associate of any adverse credit history prior to making any application.
  • Our fees do not form part of your rent or deposit.
  • UK and international students would require a guarantor. Both the student and guarantor would require a clear credit/ references checks.
  • International students/ overseas clients maybe required to pay 6 or 12 months in advance, subject to application.
  • Each adult (over 18 years) who will occupy the property and any guarantor must complete a separate application form, which is charged.
  • If an area on the application form is not applicable to you, i.e. “previous letting agent”, please cross out. Leaving sections blank or missing information will result in delays. When you return your completed application form you must also pay our fee's.
  • To reserve a property you will need to pay the first months rent, which will enable us to take the property off the market and cancel any viewings. This is required once we have completed your application checks. 48 hours before you move in your deposit has to be paid. Should you withdraw, all payments will be non refundable.
  • All rental and deposit payments have to be transferred into our bank account prior to any keys being released.
  • International students/ contractors are required to provide a valid work permit/ visa and confirmation of employment from the company/ university. You should provide this prior to making any applications or signing any contracts.
  • All perspective tenants and guarantors are required to provide four forms of Identification, together with any applications. We require proof of: driving license, passport (with valid visa if you are an international student/ contractor), Utility Bill and/ or wage slip (not older than 3 months) are acceptable. Bank Statements are acceptable as proof of residence only. We also require ID with a National Insurance number, i.e. a wage slip, national insurance card etc. ID should be provided when making your application.
  • If you are starting a new job, a copy of your confirmation of employment letter or employment contract is required.
  • Before your move in, you are required to pay any outstanding monies. This will consist of a deposit (minimum 6 weeks deposit equivalent to the rent) and 1 month’s advance rent, which must be cleared funds in our business account 48 hours prior to your move in. Please note if we do not have cleared funds we cannot release the keys.
  • The holding rent/ reference fee’s and all associated fee’s cannot be refunded if you withdraw. Holding rent will only hold the property for 10 days or as agreed.
  • Once all checks are completed we will ask you to sign a terms of acceptance document, clarifying the property in concern, rent, deposit and moving in date. We can then arrange a time for you to come into our office to sign the tenancy agreement, inventory and collect keys.
  • Kindly note that all bills, including water, gas, electricity, council tax, TV license, internet etc. are not included in the rent.
  • Should we suspect fraud, relevant authorities will be notified and your application withdrawn. All monies will be forfeited.

For further information, please contact our office who will provide you with further information and a schedule of fees.

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